Site Features:

What is the best way to find other users to contact? What kind of additional search options are available to premium users? How recent have the users in Who's Online been active on the site? How do I find other users currently online in my area? How do I contact other users? I received mail that I believe is spam. What should I do? A user is being very annoying in the chat room. What should I do? How does video chat work?

Your Profile:

What types of photos am I allowed to upload? What kinds of photos am I not allowed to upload? How long does it take for photos to appear on the site? Can I make it so only certain users can see my photos? What is my buddy network? How many buddies am I allowed to have in my Buddy Network? How long does it take to have your profile posted? Are profiles censored? Is there a limit to what I can put in my profile? How can I remove my profile from the site?

General Site Information:

I forgot my username or password. What can I do? How do I change my email address? I no longer want to receive email notifications from the site. How do I adjust my email settings?

Billing Information:

What is the difference between a free and paid user on IM Match? How much is the monthly service? What types of billing methods can I use to upgrade my account? I have a question about my bill. Who do I contact? How do I cancel my premium membership?